Terms of Service
Effective October 2026
1. Agreement
These Terms of Service (“Terms”) are a legally binding agreement between you and Baseline Health App LLC, a Florida limited liability company (“Baseline,” “we,” “us”). They cover the Baseline app for iPhone, its Apple Watch companion app (together, the “App”), the server features the App uses, and this website (all together, the “Service”). By downloading, installing or using the App, you agree to these Terms. If you don't agree, don't use the Service.
Our Privacy Policy explains how the Service handles your data and is part of these Terms. Section 16 contains terms that apply because you got the App from Apple's App Store.
2. Eligibility
- You must be at least 13 years old to use the Service.
- If you are under 18, you may use the Service only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use, including any purchases.
- The App is offered on the App Store in the United States. You must not use the Service where doing so would be against the law.
3. What Baseline is, and what it is not
Baseline reads data from Apple Health, mainly from an Apple Watch, and turns it into daily wellness scores (Baseline, Recovery, Sleep and Stress) compared with your own normal. It also lets you log workouts, weight, body composition and lab results, and, if you choose, use AI features that explain your day.
Baseline is a wellness and fitness app. It is not a medical device and does not give medical advice. It is not intended to diagnose, treat, cure, monitor or prevent any disease or medical condition.
- Scores, trends and AI text are estimates for general wellness and fitness. They depend on the data your devices record, which can be missing or wrong.
- Don't use the Service to make medical decisions. Talk to a doctor or other qualified health professional before changing your exercise, diet, medication or health care, and about any health concern.
- In an emergency, call 911. If you are thinking about suicide or self-harm, call or text 988 (Suicide & Crisis Lifeline) at any time. Don't rely on the Service in an emergency.
- We are not a health care provider, and using the Service does not create a doctor-patient or other professional relationship.
- Exercise carries a risk of injury. You are responsible for training within your limits.
4. Subscriptions and payments
The App requires a Baseline Pro subscription, including on Apple Watch. Subscriptions are sold and billed by Apple through the App Store.
- Free trial. New subscribers can start with a 3-day free trial, if Apple shows you as eligible. If you don't cancel at least 24 hours before the trial ends, the subscription you chose starts and you are charged.
- Plans and prices. $59.99 per year or $9.99 per month (US prices). The price, any tax and the billing period are shown on the App Store purchase sheet before you confirm.
- Payment. Payment is charged to your Apple Account when you confirm the purchase, or when the free trial ends.
- Automatic renewal. Your subscription renews automatically for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your Apple Account is charged for the renewal within the 24 hours before the current period ends.
- Cancelling. Cancel any time in iOS Settings › [your name] › Subscriptions, or from the App with You › Settings › Manage Subscription. Access continues until the end of the period you have paid for. Deleting the App or using Delete All Data does not cancel your subscription.
- Restoring. If you reinstall the App or use a new iPhone, use Restore on the subscription screen or You › Settings › Restore Purchases while signed in to the same Apple Account.
- Refunds. Apple handles all payments and refunds under its own policies. We can't issue refunds or see your payment details. You can ask Apple for a refund at reportaproblem.apple.com.
- Price changes. We may change subscription prices. Apple tells you about a price change in advance and, where Apple's rules require, asks for your consent before you are charged the new price.
5. AI features
- AI cards, the daily briefing, Coach chat and lab and InBody scans use AI. They work only after you accept the AI consent screen, and you can turn them off any time in You › Settings › Share data with AI features. Without them, your scores keep working with built-in text.
- AI text is written by Anthropic's Claude AI through our server. It can be wrong, incomplete or unsuited to your situation, and it is not medical advice. Use your own judgment and check anything important with a qualified professional.
- Always check scanned values against your report before saving them.
- To keep the Service available for everyone, AI features and scans have fair-use limits per hour and per day, which are lower during a free trial. When you reach a limit, or a feature is unavailable, the App shows built-in text or asks you to try again later.
- The AI may decline some requests. If a message suggests a crisis or an emergency, the App shows 988 and 911 resources.
- We may change, limit or stop AI features, for example to improve them or to comply with the law or our providers' terms.
6. Acceptable use
You agree not to:
- copy, modify, reverse-engineer, decompile or disassemble the App, or try to extract its source code or AI instructions, except where the law allows this despite this restriction;
- get around the subscription check, App Attest, fair-use limits or any other security or access control, or call our server other than through the App;
- send automated or excessive requests, or interfere with or overload the Service;
- scan or enter another person's documents or health data without their permission;
- use the Service to harm anyone, for anything unlawful, or to create content that breaks the law; or
- resell, rent or sublicense the Service.
7. Apple Health
The App reads data from Apple Health, and writes the workouts and weight you log, only with your permission. You can change these permissions at any time in iOS Settings or the Health app; without them, some or all scores can't be calculated. We are not responsible for the accuracy of data recorded by your devices, by Apple or by other apps. Our Privacy Policy explains how Health data is used.
8. Your data
You own your data. The App stores it on your iPhone; there is no account and no cloud copy kept by us. You are responsible for your device, its passcode and its backups. Delete All Data and deleting the App permanently remove the App's data from your iPhone, and we can't restore it. You can export your workouts, weight, body composition and lab results with You › Settings › Export My Data.
9. Intellectual property
The Service, including its design, code, scores and methods, workouts and exercise library, text, AI instructions and graphics, belongs to Baseline Health App LLC or its licensors and is protected by intellectual property laws. Subject to these Terms, we give you a personal, non-exclusive, non-transferable, revocable license to use the App for your own non-commercial use on Apple devices you own or control, as allowed by the App Store's Usage Rules. We keep all rights not expressly granted. If you send us feedback, we may use it without any obligation to you.
10. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BASELINE HEALTH APP LLC DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
Without limiting the above, we don't promise that: (a) the Service will meet your needs; (b) it will be uninterrupted, timely, secure or error-free; (c) scores, metrics, scan results or AI text will be accurate, reliable or complete; or (d) defects will be corrected.
11. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, BASELINE HEALTH APP LLC AND ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHATEVER THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), EVEN IF WE HAVE BEEN TOLD SUCH DAMAGES ARE POSSIBLE.
To the fullest extent permitted by law, we are not liable for any injury, health problem or other harm arising from your use of the Service or your reliance on its scores, metrics, scan results or AI text.
Our total liability for all claims arising out of or relating to these Terms or the Service will not exceed the greater of the amount you paid for the Service in the twelve (12) months before the claim, or fifty U.S. dollars ($50).
Some states don't allow certain warranty disclaimers or limitations of liability, so some of the above may not apply to you.
12. Indemnification
You agree to indemnify, defend and hold harmless Baseline Health App LLC and its officers, directors, members, employees, agents and affiliates from any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any law; or (d) your violation of anyone else's rights.
13. Termination
- You can stop using the Service at any time by deleting the App. Cancel your subscription separately (section 4).
- We may suspend or end your access to the Service, including its AI features, if we reasonably believe you have broken these Terms or your use harms the Service, other people or us.
- Sections 3, 8 to 12, 14, 16 and 17 continue to apply after these Terms end.
14. Disputes and governing law
Informal resolution: before starting any formal legal proceeding, you agree to contact us at support@baselinehealthapp.com and try to resolve the dispute informally for at least thirty (30) days.
Governing law: these Terms and any dispute arising from them or the Service are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules.
Jurisdiction: any legal action or proceeding arising under these Terms must be brought only in the state or federal courts located in Florida, and you consent to the personal jurisdiction and venue of those courts.
CLASS ACTION WAIVER: TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND BASELINE AGREE THAT ANY CLAIMS RELATING TO THESE TERMS OR THE SERVICE WILL BE RESOLVED ON AN INDIVIDUAL BASIS, AND YOU WAIVE ANY RIGHT TO TAKE PART IN A CLASS ACTION, CLASS-WIDE ARBITRATION OR ANY OTHER REPRESENTATIVE PROCEEDING.
15. Changes
We may update the Service, and we may change these Terms. When we change these Terms we will update the date at the top of this page, and for material changes we will give notice in the App or on this website before they take effect. If you keep using the Service after a change takes effect, you accept the new Terms; if you don't agree, stop using the Service and cancel your subscription.
16. Apple App Store terms
You got the App from Apple's App Store, so the following also applies. If anything else in these Terms conflicts with this section, this section wins.
- Parties. These Terms are between you and Baseline Health App LLC only, not Apple Inc. (“Apple”). We, not Apple, are solely responsible for the App and its content.
- License. Your license to use the App is limited to using it on Apple-branded products you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions, except that other accounts associated with you through Family Sharing or volume purchasing may also use it.
- Maintenance and support. We, not Apple, are solely responsible for any maintenance and support of the App (see our Support page). Apple has no obligation to provide maintenance or support for the App.
- Warranty. To the extent any warranty is not effectively disclaimed, we are solely responsible for it. If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) of the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, to the extent not disclaimed in these Terms.
- Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your possession or use of it, including: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar laws, including in connection with the App's use of HealthKit.
- Intellectual property claims. If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, are solely responsible for the investigation, defense, settlement and discharge of that claim.
- Legal compliance. You represent that you are not located in a country that is subject to a U.S. Government embargo or that the U.S. Government has designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- Third-party terms. You must comply with any applicable third-party terms when using the App, such as your wireless carrier agreement.
- Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple has the right (and is deemed to have accepted the right) to enforce them against you as a third-party beneficiary.
- Questions and claims. Send any questions, complaints or claims about the App to us using the contact details in section 18.
17. General
- Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and us about the Service and replace any earlier agreements about it.
- Severability: if a court finds any part of these Terms invalid or unenforceable, the rest stays in effect.
- No waiver: if we don't enforce a right or provision, we don't give it up.
- Assignment: you may not transfer these Terms without our written consent. We may transfer them, for example as part of a merger, acquisition or sale of assets.
- Events outside our control: we are not liable for delays or failures caused by events beyond our reasonable control, including failures of internet, power or third-party services such as Apple, Amazon Web Services or Anthropic.
18. Contact
Baseline Health App LLC
Email: support@baselinehealthapp.com
Website: baselinehealthapp.com